Terms of Sale and Delivery

Placing an Order

Once you have placed a product order via our webshop, our system will automatically send you a receipt by email showing which products you have ordered.

This is only an electronic receipt confirming that your order has been received. When you receive this receipt, your order is registered in our system.

Cancelling an Order

Orders that have not yet been shipped can be cancelled by contacting our sales department by email at info@lagersystemwms.eu.

Any dispute between the business and the customer is subject to Danish law.

Prices

All prices are stated in EUR and are exclusive of VAT.

We reserve the right to changes in duties, pricing and typing errors, etc.

Payment

Payment for ordered goods is made online using one of the following payment cards:
• Visa
• Mastercard
Or via invoice payment. The invoice is sent to the company address.

When paying with Visa or MasterCard, the amount is charged when the goods are shipped, in accordance with the Danish Sale of Goods Act.

Payment card information is transmitted encrypted between you and lagersystemwms.eu’s payment system, which is approved by NETS. Personal information (name, address, etc.) is not encrypted.

Confidentiality Policy

We understand and respect the importance of privacy on the internet.

That is why we never disclose information about you to third parties, unless it is necessary to carry out a transaction. We will not sell your name, address, email address, credit card or personal data to any third party without your prior consent.

Shipping and Delivery

Most items have a delivery time of 1-3 working days. On rare occasions, an item may sell out during the same day. If this happens, we will contact you immediately by email or phone.If there is an error in the delivery, you can contact our sales department by email at salg@lagersystemwms.eu.

Receiving the Goods

It is important that you inspect your item before signing for receipt. It is very important that you do not use an item and then subsequently complain about defects or faults.

Right of Withdrawal / Return

You have the option to cancel your purchase within 14 days of receiving your goods, and once you have notified us that you wish to return the item, you have 14 days to send the product back.

The item and its packaging must be in whole and unbroken condition for hygiene reasons. The packaging must be undamaged, and if resale is not possible, we unfortunately cannot accept the return. We will then refund the money, however you must pay for the shipping to us yourself. Items sent unfranked (without prepaid postage) will be refused on receipt.

When returning an item, you, as the buyer, remain liable for the item until it is in our hands.

If you use a return label from lagersystemwms.eu, we deduct 9 EUR from the amount refunded to your payment card.

Right to Complain

Sales are only made to businesses with a CVR number. A 12-month right to complain is provided on hardware purchases. You must complain within a reasonable time, which is within 2 weeks of discovering the defect or fault.

A 12-month warranty is provided on all products. This works by you sending the defective item to us, where you pay for the shipping to us. In the event of a complaint, the invoice must always be included.

Addresses and Contact Information

Lagersystem.dk
CO/Tiger Media A/S
Systemvej 12
9200 Aalborg SV
CVR: 28659814
info@lagersystemwms.eu

Lagersystem is part of Tiger Media A/S.

You can always ask questions regarding the terms of sale and delivery via info@lagersystemwms.eu.

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